The largest independent mortgage bond originator in RSA

Frequently Asked Questions

It is a free service to consumers.

Once the home loan has been registered the participating banks pay the originator an outsourcing fee. This fee is not added to the costs that you incur.

You do not need to complete any forms, our consultant will complete the application on your behalf at your convenience.

A MultiNET consultant will use the information you supply online to contact you to complete a full application over the phone.

We need all your personal and financial information, as well as your bank details. This is normal procedure in order to apply for a loan on your behalf.

We allow you a choice between participating banks.

We apply to all the major retail banks. If you are already a client of one these banks we will apply to that particular bank first, given that you agree to do that.

Yes. Our consultant will explain the different packages.

The participating banks undertake approval in principal within 72 hours provided that they have all the relevant information.

Your consultant will keep you updated on the application process.

Yes. Our consultant will forward the approval documentation to you.

We are committed to the Code of Banking Practice which specifies that we ensure that your personal information is protected.

No. The Code of Banking Practice prevents us from selling any information without your consent.

We have established strong relationships with the participating banks, but all lending by banks is subject to your ability to afford the loan and willingness to repay.

Yes. We ensure that you are kept informed through the whole process. We monitor your application, give you feedback and liaise with conveyancers.

OUR BRAND PROMISE

A brand promise is like a Service Level Agreement between company and client. It’s what we expect to be measured against . . . that which guides and defines everything we do. Our goal is to your #1 choice – our promise is to do everything we can to make that happen.

DELIVERING SERVICE EXCELLENCE

Working to ensure that you experience true service excellence through our dedicated and caring team.

SECURING YOUR DREAMS

Dedicated to help secure your wealth creation dreams in terms of a home, long-term financial security, and short-term cash needs.

PROTECTING YOUR LIFESTYLE

We use the best products to help protect you and your family against unforeseen incidents and times of financial difficulty.